Privacy Policy for 3DPrintShelf

At 3DPrintShelf, we value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, store, and share your information when you visit our platform. By using our website and services, you agree to the collection and use of information in accordance with this policy.

This Privacy Policy applies to all users of the 3DPrintShelf platform, including those who upload 3D models for sale (designers) and those who download models.

We encourage you to read this document carefully to understand how we handle your data and the steps we take to ensure its protection.

Last updated: October 21, 2024

1. What personal data do we collect from users?

Users registering an account:

• Email address
• Nickname (username)

Sellers (designers who want to sell their models):

• Full name
• Email address
• Residential address
• Payment details (e.g. PayPal)

2. What are your payment methods?

Currently, the only available payment method on the 3DPrintShelf platform is PayPal. All transactions are processed directly through PayPal, which securely handles payments in accordance with applicable data protection standards.

Payment data: The 3DPrintShelf platform does not store any payment data such as credit card numbers or bank account details. All payment information is processed directly by PayPal.

Security: PayPal uses the latest security technologies, including SSL encryption, to ensure the security of your transactions.

3. Account registration and management

Users can create accounts on our platform to access its full functionality, including downloading 3D models and selling their own models.

• To create an account, users must provide their email address and nickname (username). A password is required to protect the account from unauthorized access.
• There is no social media login option; users can log in only with their email address and password.
• Account management: Users have the ability to manage their account, including:
  • Changing the password
  • Editing the profile (e.g., description, logo, photo)
  • Changing other details such as email address (if necessary)
  • Deleting the account

4. User data storage

On the 3DPrintShelf platform, user data is stored indefinitely. Users have the right to delete their account and all related data at any time.

Data deletion: Users can delete their account and all data by contacting us directly at info@3dprintshelf.com. Upon receiving a data deletion request, we will take appropriate steps to delete the account and all associated user data as quickly as possible.

No automatic data deletion policy: We do not have an automatic data deletion policy for inactive users who have not logged in for a specified period.

5. Legal regulations

The 3DPrintShelf platform operates internationally, and we comply with various data protection regulations, including:

• GDPR (General Data Protection Regulation): Applies to users from the European Union and provides them with rights concerning their personal data, including the right to access, correct, delete, and transfer data.
• CCPA (California Consumer Privacy Act): Applies to users from California (USA), who have the right to request access to their personal data, its deletion, and control over how it is used by us and shared with third parties.
• Other regulations: Our platform may also be required to comply with local data protection laws in other countries where we operate, such as Canada, Australia, Brazil, and other regions.

6. Sharing personal data

We do not share personal data with advertisers or any other third parties for marketing purposes. However, we use external services that may have access to certain user data for purposes related to the operation of our platform. These services are secure and comply with applicable data protection laws.

• Google Analytics: We use Google Analytics to analyze user activity on our platform. Google Analytics processes data anonymously and does not allow for the identification of individual users.
• Hosting - Digital Ocean: The platform is hosted by Digital Ocean. Digital Ocean provides appropriate security measures to protect data stored on its servers.
• PayPal: All transactions are processed by PayPal. PayPal processes payment data in accordance with its privacy policy.

Under no circumstances will user data be shared for marketing or commercial purposes unless the user has explicitly consented to such sharing.

7. Use of cookies

Yes, our platform uses cookies to enhance user experience, analyze activity, and improve website functionality. Cookies are small text files stored on the user's device that allow us to recognize preferences and track interactions with the platform.

• Purpose of cookies: Cookies are used for analytical purposes (e.g., Google Analytics), managing user sessions, and saving user preferences.
• Managing cookies: Users can manage their cookie preferences at any time, including accepting or rejecting cookies upon first visit. These settings can also be changed in the web browser's settings.
• Informing users about cookies: Users are informed about the use of cookies via a banner displayed on the website.

8. User rights concerning data

Users of the 3DPrintShelf platform have the following rights regarding their personal data:

• Right of access: Users have the right to obtain information about the data we store about them and a copy of that data.
• Right to edit data: Users can change their personal information, such as email address, nickname, password, and other details in their profile at any time.
• Right to delete data: Users have the right to request the deletion of their personal data by contacting us at info@3dprintshelf.com.
• Right to data portability: Users have the right to transfer their personal data to another service provider in a structured, commonly used, and machine-readable format.
• Right to complain: Users have the right to lodge a complaint with the relevant data protection authority in their country if they believe their personal data is being processed in violation of data protection laws, including GDPR.

9. Changes to the privacy policy

We reserve the right to make changes to our privacy policy at any time. In the case of significant changes, users will be notified through an announcement on the website or by email. We recommend regularly reviewing this policy to stay updated on its content.

10. Contact us regarding privacy matters

If you have any questions or concerns about our privacy policy or the processing of your personal data, please contact us at: info@3dprintshelf.com.